Outdoorsy Review 2026: Is This RV Rental Marketplace Legit and Worth It?
Yes. Outdoorsy is a legitimate peer to peer RV rental marketplace with 200,000+ vehicles across all 50 US states.
The verdict and the ratings
Outdoorsy was founded in 2014 and is based in Austin, Texas.
It suits first time renters and owners with an idle RV.
Its Trustpilot score is 3.2 of 5, the Average band (read October 2026), so compare total fees before you book.
Independent ratings: Trustpilot 3.2 of 5 across about 26,114 reviews, and a BBB A+ accreditation that BBB calculates without using customer reviews (Trustpilot read October 2026, BBB read October 2026). Trustpilot
Outdoorsy is a legitimate way to rent an RV, with protection plans chosen at booking and one of the largest RV fleets in the market, though its Trustpilot score sits in the Average band.
The trade off is added fees and quality that varies because every RV is owned by a different host.
Honest note: this review is based on published Outdoorsy data and verified user reviews, not based on a paid test rental.
9 min read · Methodology: published Outdoorsy data, dated Trustpilot and BBB ratings, and user reviews
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Comparison Transparency
Smart RV Hub earns a commission on qualifying purchases or subscriptions made through links to Outdoorsy.
We have no affiliate relationship with RVshare.
This material connection may influence which brands we cover, though our underlying analysis is based on published specifications and verified user reviews.
Protection and the trade offs
Every confirmed booking carries a protection plan with state liability limits by default and $500,000 available on the Peace of Mind package, with roadside assistance through the plan you select. That combination suits most first time renters.
The main trade offs are added service and insurance fees, and quality that varies by individual owner.
Figures verified October 2026. Check outdoorsy.com for current details.
Liability insurance is included on every booking, and protection packages add roadside help
Book Your First RV TripAffiliate link. We may earn a commission at no extra cost to you.
What this guide covers
- Whether Outdoorsy is legit and safe to book
- What Trustpilot and BBB ratings actually say
- How booking, insurance, and fees really work
- Honest pros and cons from verified user reviews
- Who gets the most value, and the best alternatives
What Is the Outdoorsy RV Rental Marketplace?
Outdoorsy is a peer to peer RV rental marketplace that connects travelers with private RV owners.
Founded in 2014, it now lists more than 200,000 vehicles across 4,800 cities and 14 countries.
Think of it as a home rental marketplace, but for motorhomes, campervans, and trailers.
Owners list their idle RVs, and Outdoorsy handles the insurance, payments, and renter screening behind each booking.
New to the idea? Our start here guide for renting an RV walks through the whole process.
What Do Reviews Say About Outdoorsy?
Outdoorsy scores differently depending on where you look, so it helps to read both sides.
It is a familiar split for large marketplaces. Happy renters leave a quick star rating, while unhappy ones are the more likely group to file a formal complaint.
Trustpilot
3.2 of 5
About 26,114 reviews, in Trustpilot's "Average" band. Praise covers easy booking and helpful owners; complaints cluster on fees added at checkout.
Better Business Bureau
A+ accredited
Accredited since April 2021. The BBB letter grade measures complaint handling, time in business and transparency, and according to BBB, customer reviews are not used to calculate it.
Its own BBB customer reviews run well below that A plus, clustering on deposits, cancellations and owner communication.
A+ accredited by the BBB, a grade that excludes customer reviews on Better Business Bureau, checked October 2026 (opens in a new tab)Our read on the two scores
Our read: the score has slipped a band since we last checked, from 4.4 in June 2026 to 3.2 now. Weigh it against the protection Outdoorsy attaches to every booking rather than on its own.
Trustpilot read October 2026, BBB read October 2026. Both move, so open them and check.
What Do Renters Praise and Complain About on Outdoorsy?
Outdoorsy reviews are split, with renters praising the booking tools and insurance backing while complaints center on fees, vehicle condition and how disputes are handled.
These are the themes that repeat across public review sites, read on 29 September 2026.
What reviewers praise
- Easy coordination with hosts through the booking and messaging tools. Trustpilot
- Insurance coverage that gives both renters and owners peace of mind. Trustpilot
What reviewers complain about
- Service fees and extra charges that push the total well above the advertised nightly rate. Trustpilot
- An app that glitches, especially when uploading trip photos. Trustpilot
- RVs that do not match their listing photos, plus damage claim and deposit disputes raised by renters and owners alike. Trustpilot
- Billing disputes, vehicle problems and customer service complaints filed with the Better Business Bureau. BBB
Outdoorsy replies publicly to negative reviews on Trustpilot, and its replies point back to the photos taken in the app at pickup and return as the evidence claims rely on.
So read the owner's recent reviews, check the full fee breakdown before you pay, and take every handover photo inside the app.
So Should You Book on It?
The ratings above answer whether Outdoorsy is real. They do not answer whether it is right for your trip.
Yes
Booking your first RV trip and you want the protection handled for you
Every booking carries protection and roadside assistance arranged through the platform, which is the part a first time renter is least equipped to sort out alone.
Compare first
Renting for a month or more and price is the deciding factor
Longer bookings magnify every fee, and RVshare currently rates higher on Trustpilot, so read the fee breakdown on both before you commit.
No
You have already found the specific rig you want on a local rental lot
Booking direct with that lot skips the marketplace fees entirely, and neither platform can offer you a vehicle it does not list.
If you landed in the first row, checking real prices for your dates is the next step rather than more reading.
Liability insurance is included on every booking, and protection packages add roadside help
Book Your First RV TripAffiliate link. We may earn a commission at no extra cost to you.
How Does Outdoorsy Work?
Four steps from search to a great trip.
Search
Enter your destination and travel dates to browse available RVs near you.
Compare
Filter by RV class, price, amenities, and reviews to shortlist the right rig.
Book
Message the owner with questions, then book and pay securely through Outdoorsy.
Travel
Pick up or take delivery, hit the road with insurance and roadside cover, then return and review.
What Insurance Does Outdoorsy Include?
Every confirmed Outdoorsy booking carries a protection plan with state liability limits by default, and $500,000 is available on the Peace of Mind package. Outdoorsy
Insurers and choosing a tier
Outdoorsy names Assurant as its liability partner, alongside Lloyd's of London, Aviva and International Medical Group, and roadside assistance comes with the protection plan you select.
Renters choose a protection tier at checkout, so it pays to read what each one covers before you book. Our guide to choosing a protection tier explains the tiers in plain English.
Liability insurance is included on every booking, and protection packages add roadside help
Book Your First RV TripAffiliate link. We may earn a commission at no extra cost to you.
Pros and Cons: The Honest Breakdown
What Works Well
- Large selection of 200,000 plus RVs across all 50 US states
- A protection plan selected with every confirmed booking, with $500,000 available on the Peace of Mind package
- Roadside assistance through the protection plan you select
- Delivery options and flexible booking on many listings
- Owner side lets you earn income from an idle RV
Trade Offs to Know
- Trustpilot score of 3.2 out of 5 across 26,114 reviews, in the Average band when read October 2026
- Service fees and insurance add to the headline nightly price, so compare listings on the full checkout total
- Quality varies because each RV is owned by a different host, so filter for listings with recent five star reviews
- Security deposit holds can be large on premium rigs, and the hold is refundable after a clean return
- Lower scores in the smaller pool of BBB customer reviews, where formal complaints cluster
- Cancellation terms are set per owner, so read the listing policy before you pay
Liability insurance is included on every booking, and protection packages add roadside help
Book Your First RV TripAffiliate link. We may earn a commission at no extra cost to you.
How Much Does Outdoorsy Cost per Night?
Outdoorsy's published prices page shows nightly rates from $50 for a travel trailer or pop up to $275 for a Class A (read October 2026).
| RV class | Typical nightly rate |
|---|---|
| Pop up trailer | $50 to $100 |
| Travel trailer | $50 to $125 |
| Fifth wheel | $60 to $150 |
| Class B campervan | $100 to $200 |
| Class C motorhome | $150 to $200 |
| Class A motorhome | $175 to $275 |
The nightly rate is only part of the picture, so budget for the full total before you book.
Expect a service fee, your chosen insurance tier, mileage and generator charges on some listings, and a refundable security deposit.
Prices swing with season and RV class, so compare a few listings for your dates. For a worked example, see what a week on the road adds up to.
Who Should Use Outdoorsy?
First Time Renters
Protection plans chosen at booking and round the clock support lower the risk of trying RV travel before buying.
Travelers Who Want Choice
The 200,000 plus fleet means more classes, price points, and pickup spots near you.
Safety Minded Bookers
Insurance, screening, and on platform payments keep the transaction protected.
RV Owners
List an idle RV and earn income while Outdoorsy handles cover and renter vetting.
Comparing platforms? See our Outdoorsy vs RVshare comparison, browse every option in the RV rentals hub, then map the trip with a planner that checks bridge heights once your dates are set.
How Outdoorsy Stacks Up on What You Care About
Choose the factor that matters most to you and see how Outdoorsy answers it.
What matters most in a rental platform?
Pick your priority and see how Outdoorsy measures up.
Outdoorsy
200,000+ vehicles
A deep marketplace means more chance of finding the right rig near your dates and your town.
Figures verified October 2026.
Check availability and book on OutdoorsyAffiliate link. We may earn a commission if you book, at no extra cost to you.
Outdoorsy vs RVshare at a Glance
Here is how the two peer to peer marketplaces line up on the points this review covers.
| What to compare | Outdoorsy | RVshare |
|---|---|---|
| Marketplace model | Peer to peer RV rental marketplace | Peer to peer RV rental marketplace |
| Geographic reach | Larger international footprint, across all 50 US states and 14 countries | Strong US focused alternative |
| Insurance | Protection plan selected at booking, carrying state statutory liability limits, with $500,000 available on the Peace of Mind package | Liability protection and roadside assistance with every booking |
| Fleet size | 200,000+ vehicles | 100,000+ motorhomes and trailers |
| Independent rating | Trustpilot 3.2 of 5 from about 26,114 reviews | Trustpilot 3.5 of 5 from about 16,861 reviews (read October 2026) |
For a deeper look at fees, fleet, and coverage, read our full Outdoorsy vs RVshare comparison.
Browse RVs on Outdoorsy and Compare Real Prices for Your Dates
Search 200,000 plus RVs with a protection plan with state liability limits by default and $500,000 available on the Peace of Mind package, chosen at checkout.
Outdoorsy shows the full trip total, fees included, before you confirm a booking.
Affiliate link. We may earn a commission at no extra cost to you.
Outdoorsy and RV Rental Guides
Go deeper before you book with these focused guides.
Two big peer to peer marketplaces compared on fees, fleet, and coverage.
Why the coupon sites are wrong, and the real ways to bring a rental total down.
A real world breakdown of nightly rates, fees, insurance, and deposits.
What to check, pack, and ask before you collect your first rental.
How marketplace coverage works and what each protection tier includes.
The full beginner walkthrough, from choosing a class to the return checklist.
Outdoorsy FAQ: Cost, Insurance, Fees and Promo Codes
Is Outdoorsy legit and safe to use?
Yes.
Outdoorsy is an established RV rental marketplace founded in 2014.
It is accredited by the Better Business Bureau with an A plus rating, a grade BBB says does not use customer reviews.
It also holds a Trustpilot score of 3.2 out of 5 across 26,114 reviews, read October 2026.
Each booking also carries a protection plan chosen at checkout, with roadside assistance through that plan.
How does Outdoorsy work?
Outdoorsy connects travelers with private RV owners, similar to how a home rental marketplace works.
You search by location and dates, message the owner, book through the platform, and pick up or arrange delivery of the RV.
Payment, insurance, and support are all handled inside Outdoorsy.
How much does it cost to rent an RV on Outdoorsy?
According to its published prices page (read October 2026), Outdoorsy nightly rates run from about $50 for a pop up or travel trailer to $275 for a Class A motorhome.
Budget for the nightly rate plus a service fee, insurance, mileage, and a refundable security deposit. Break down every RV rental cost.
What extra fees does Outdoorsy charge for mileage and the generator?
According to published Outdoorsy listings, most include a daily mileage allowance, often around 100 miles a day, then charge roughly $0.35 to $0.50 per mile beyond it.
Generator use is usually capped too, commonly 3 to 4 hours a day included with extra hours billed per hour.
Each owner sets these limits, so read the listing.
Owners also place a refundable security deposit hold at booking and release it after the trip once the RV is returned in good condition. Typical RV rental fees in full.
What insurance does Outdoorsy include?
Every confirmed Outdoorsy booking carries a protection plan with state liability limits by default, and $500,000 is available on the Peace of Mind package.
Outdoorsy names Assurant as its liability partner, alongside Lloyd's of London, Aviva and International Medical Group.
Renters choose from several protection tiers at checkout, and roadside assistance comes with the selected plan. Our RV rental insurance guide.
Outdoorsy vs RVshare: which is better?
Both are large peer to peer RV rental marketplaces.
According to Outdoorsy, its listings span 14 countries, and every renter chooses a protection plan at booking, while RVshare is a strong US focused alternative.
The best choice depends on your location and the specific RVs available for your dates. Outdoorsy and RVshare side by side.
Why are Outdoorsy reviews mixed on the BBB?
Outdoorsy sits in Trustpilot's Average band, at 3.2 of 5 when read October 2026, and scores lower still among the smaller pool of Better Business Bureau customer reviews.
That gap shows up across marketplaces generally, since unhappy customers are the ones most likely to file a formal complaint.
Most disputes involve security deposits, cancellations, or owner communication, which careful booking habits can reduce.
Does Outdoorsy have a discount code?
We could not find a sitewide Outdoorsy promo code on Outdoorsy's own site, and coupon sites that list one could not be verified.
Some owners set their own discounts instead, and Outdoorsy publishes them on the individual listing, such as 10 percent off for military members and first responders (checked September 2026). The honest answer on Outdoorsy promo codes.
Can you make money listing your RV on Outdoorsy?
Yes.
Owners list an idle RV and earn income when it rents, with Outdoorsy handling insurance, payments, and renter screening.
Earnings depend on the RV type, location, and how often it books. How much you can earn renting your RV.
Still Comparing RV Rentals?
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Sources
- Outdoorsy reviews, Trustpilot
- Outdoorsy, Inc. business profile, Better Business Bureau
- Outdoorsy, Inc. complaints, Better Business Bureau
- About Outdoorsy, Outdoorsy
- The Best Insurance Protection, Outdoorsy
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